Tired of FTE based staffing models of HUB service providers?
SolvixRx introduces Agentic AI based CRM platform that can cut FTE needs by 75% and excel on all KPIs!
Transform Patient Support Services Technology
Agentic AI is ready for Patient Services
Integrated Specialty Pharmacy model for both patient support services and dispense
Manufacturers consider insource patient services
Agentic AI is ready to transform patient hub services for specialty medications by automating complex workflows like prior authorization and care coordination while integrating real-time data from EHRs, wearables, and genomic profiles. These systems dynamically adjust treatments, flag risks, and streamline communication among providers,
Agentic AI is ready to transform patient hub services for specialty medications by automating complex workflows like prior authorization and care coordination while integrating real-time data from EHRs, wearables, and genomic profiles. These systems dynamically adjust treatments, flag risks, and streamline communication among providers, pharmacies, and insurers, ensuring precision and reducing delays. Built with compliance safeguards and human oversight, they enhance patient engagement through personalized reminders and virtual support, creating an efficient, adaptive, and patient-centered approach to managing high-cost, high-touch therapies.
Manufacturers consider insource patient services
Integrated Specialty Pharmacy model for both patient support services and dispense
Manufacturers consider insource patient services
Pharmaceutical manufacturers should prioritize insourcing patient services to leverage next-generation platforms like SolvixRx, a state-of-the-art cloud-based solution designed for rapid configuration and seamless scalability. This AI-driven platform eliminates dependency on fragmented third-party vendors by unifying enrollment, prior au
Pharmaceutical manufacturers should prioritize insourcing patient services to leverage next-generation platforms like SolvixRx, a state-of-the-art cloud-based solution designed for rapid configuration and seamless scalability. This AI-driven platform eliminates dependency on fragmented third-party vendors by unifying enrollment, prior authorization, financial assistance, and adherence monitoring into a single, manufacturer-controlled ecosystem. SolvixRx’s modular architecture integrates effortlessly with existing EHRs, specialty pharmacies, and payer systems, automating 70%+ of routine tasks while ensuring compliance with dynamic regulatory requirements. Real-time analytics provide end-to-end visibility into patient journeys, enabling proactive interventions and reducing time-to-therapy delays by up to 60%. Crucially, the platform preserves flexibility for human touchpoints—clinical teams can focus on complex case resolutions, personalized patient education, and empathetic support—while AI handles high-volume workflows. By adopting SolvixRx, manufacturers gain agility, reduce operational costs, and elevate patient outcomes, positioning themselves at the forefront of value-based, patient-centric care.
Integrated Specialty Pharmacy model for both patient support services and dispense
Integrated Specialty Pharmacy model for both patient support services and dispense
Integrated Specialty Pharmacy model for both patient support services and dispense
Integrated Specialty Pharmacies (SPs) now excel at delivering end-to-end patient services and dispensing, but these functions require distinct systems to maintain operational integrity and compliance. Merging dispensing logistics with patient support workflows creates inefficiencies, such as delayed order fulfillment or misaligned therap
Integrated Specialty Pharmacies (SPs) now excel at delivering end-to-end patient services and dispensing, but these functions require distinct systems to maintain operational integrity and compliance. Merging dispensing logistics with patient support workflows creates inefficiencies, such as delayed order fulfillment or misaligned therapy timelines. SolvixRx’s dedicated patient services cloud platform solves this by enabling SPs to rapidly launch scalable hub services—including benefits verification, prior authorization, and adherence support—without disrupting existing dispensing infrastructure. The platform’s pre-configured modules automate 90% of service tasks (e.g., eligibility checks, copay processing) while maintaining strict data segregation between patient interactions and medication dispensing. Real-time dashboards synchronize critical milestones across both systems, ensuring therapies advance without bottlenecks. By leveraging SolvixRx, SPs avoid costly integrations, preserve dispensing accuracy, and focus human expertise on high-touch interventions like adverse event management or personalized counseling. This separation of systems future-proofs SP operations, combining AI-driven efficiency with the precision required for high-cost specialty therapies.
FTE based model is obsolete
Distinct Architecture - agentic AI vs traditional system
Integrated Specialty Pharmacy model for both patient support services and dispense
The traditional FTE (full-time equivalent) agent-based model for patient services is becoming obsolete as AI-driven systems now handle high-volume tasks like prior authorization, benefits verification, and claims processing with unmatched speed and accuracy. Intelligent automation reduces reliance on manual headcount by resolving 80% of
The traditional FTE (full-time equivalent) agent-based model for patient services is becoming obsolete as AI-driven systems now handle high-volume tasks like prior authorization, benefits verification, and claims processing with unmatched speed and accuracy. Intelligent automation reduces reliance on manual headcount by resolving 80% of routine inquiries instantly, while machine learning optimizes workflows to cut processing times by 50%. However, human expertise remains critical for nuanced scenarios—clinicians and case managers intervene for complex care decisions, emotional patient support, or resolving exceptions that require empathy or judgment. This hybrid approach preserves the “human touch” for high-impact interactions while AI manages scalability, minimizes errors, and operates 24/7, ensuring specialty medication access remains timely and cost-effective without sacrificing compassionate care.
Elevate engagement with Patient, Provider and Pharma
Distinct Architecture - agentic AI vs traditional system
Distinct Architecture - agentic AI vs traditional system
SolvixRx agentic AI-powered platforms significantly enhance engagement among healthcare providers, patients, and pharmaceutical companies by leveraging fast, accurate data to streamline interactions and decision-making. For providers, these systems analyze real-time patient data to support clinical decisions, enabling personalized interv
SolvixRx agentic AI-powered platforms significantly enhance engagement among healthcare providers, patients, and pharmaceutical companies by leveraging fast, accurate data to streamline interactions and decision-making. For providers, these systems analyze real-time patient data to support clinical decisions, enabling personalized interventions and reducing administrative burdens, which fosters deeper patient-provider relationships through efficient, informed care. Patients benefit from immediate access to tailored health insights, medication adherence tools, and predictive risk assessments, empowering proactive management of their well-being and strengthening trust in their care journey. Pharmaceutical firms gain market shares as AI rapidly processes vast datasets to identify trends, forecast outcomes, and pinpoint ideal patient cohorts, enhancing collaboration with providers and end-users. By bridging data gaps and delivering actionable intelligence, agentic AI cultivates a cohesive ecosystem where timely, evidence-driven communication improves health outcomes and drives innovation across all stakeholders.
Distinct Architecture - agentic AI vs traditional system
Distinct Architecture - agentic AI vs traditional system
Distinct Architecture - agentic AI vs traditional system
Agentic AI systems are uniquely positioned to orchestrate human workflows in specialty care by proactively aggregating, interpreting, and acting on fragmented data in real time—capabilities that static digital tools cannot match. While traditional human-driven workflows with basic digital support rely on manual data retrieval (often from
Agentic AI systems are uniquely positioned to orchestrate human workflows in specialty care by proactively aggregating, interpreting, and acting on fragmented data in real time—capabilities that static digital tools cannot match. While traditional human-driven workflows with basic digital support rely on manual data retrieval (often from incomplete or siloed sources), agentic AI anticipates gaps, auto-populates missing information via predictive analytics, and prioritizes tasks based on urgency and risk. For example, in prior authorization, an AI coordinator can simultaneously validate insurance criteria, flag contraindications, and preemptively request clinician input—all while dynamically adjusting workflows to avoid bottlenecks. This contrasts with reactive human teams using disconnected tools, which often waste time reconciling inconsistent datasets or chasing down clarifications. Agentic systems also enforce compliance guardrails and document decisions transparently, reducing errors that arise from ad-hoc processes. Crucially, they preserve human judgment for critical touchpoints—such as nuanced clinical reviews or empathetic patient counseling—by automating repetitive tasks and surfacing only context-rich, actionable insights. The result is a synergistic model where AI handles complexity at scale, humans focus on high-impact decisions, and patients receive faster, safer care.