Insourcing Patient Support with SolvixRx IPMS Cloud

• Compliance & Data Security: Direct oversight ensures adherence to regulations (e.g., HIPAA, GDPR) and safeguards sensitive patient data. Third-party vendors may lack alignment with the company’s compliance standards.
• Personalized Care: Tailor interactions to individual patient needs (e.g., adherence programs, reimbursement support), improving outcomes and satisfaction.
• Unified Patient Journey: Track interactions end-to-end (e.g., onboarding, follow-ups) for seamless coordination across departments like medical affairs and sales.

• Rapid Adaptation: Update services quickly in response to regulatory shifts, market demands, or crises (e.g., pandemic-driven telehealth needs).
• Real-Time Feedback Integration: Adjust programs based on patient/provider input without delays from third-party contracts.
• Scalability: Scale services up/down efficiently using cloud platforms like SolvixRx IPMS, which offers modular features (e.g., AI-driven analytics, telehealth tools).

• Unique Patient Experiences: Avoid commoditization caused by outsourcing to generic vendors. Customize services (e.g., branded apps, tailored adherence reminders) to reflect corporate values.
• Proprietary Tools: Use SolvixRx’s advanced features (predictive analytics, AI chatbots) to offer innovative support competitors lack.
• Brand Loyalty: Direct engagement fosters trust and loyalty, positioning the company as patient-centric.

• Avoid Building In-House: Developing a custom system requires significant time, IT resources, and ongoing maintenance. SolvixRx offers:
  
  • Pre-Built Compliance: Pre-configured for pharma regulations, reducing legal risks.
  • Seamless Integration: APIs ensure interoperability with existing CRM, EHR, or ERP systems.
  • Continuous Updates: Access to cutting-edge features (e.g., AI, telehealth) without internal R&D costs.
• Faster Deployment: Launch services in weeks, not years, accelerating ROI.

• Full Data Control: Capture and analyze patient data to inform R&D, marketing, and lifecycle management.
• Predictive Analytics: Use SolvixRx’s AI to identify at-risk patients, forecast trends, and optimize support programs.

• Training & Transition: User-friendly interfaces and vendor support ease staff onboarding.
• Customization: Configure the platform to align with brand-specific workflows without compromising agility.

 Insourcing with SolvixRx IPMS Cloud empowers pharmaceutical companies to deliver superior, compliant, and differentiated patient support. By avoiding the pitfalls of outsourcing or in-house development, they gain agility, cost savings, and a competitive edge—all while fostering patient trust and improving outcomes.